Always resolving every matter

You should find your dealings with us to be prompt, efficient and friendly. If you have any concerns, please bring them to our attention as soon as possible, plus we also have a formal complaints procedure to ensure that your complaint is handled quickly, fairly and efficiently; a guide is available on request.

For more information or if you have a complaint, please contact us:

In writing

The Complaints Officer, LDT Finance Limited, Calder House, 8 South Caldeen Road, Coatbridge, ML5 4EG.

By phone

Telephone 0808 168 0608


Authorised and regulated by the Financial Conduct Authority for certain consumer credit activities under number 621243


If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at or by contacting them on 0800 023 4567.