You should find your dealings with us to be prompt, efficient and friendly. If you have any concerns, please bring them to our attention as soon as possible, plus we also have a formal complaints procedure to ensure that your complaint is handled quickly, fairly and efficiently; a guide is available on request.
For more information or if you have a complaint, please contact us:
In writing
The Complaints Officer, LDT Finance Limited, Calder House, 8 South Caldeen Road, Coatbridge, ML5 4EG.
By phone
Telephone 0808 168 0608
Authorised and regulated by the Financial Conduct Authority for certain consumer credit activities under number 621243
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on 0800 023 4567.